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Customer Testimonials

 
We asked our customers what they liked most about their buying experience at Orleans Toyota....
All of the people were friendly, one of the nicest dealerships I've dealt with.  They gave best price early and I really appreciated the no nonsense approach.
E.S. N Truro

The dealership is large enough to deliver what I needed in a vehicle and small enough to give me personal attention.  Convenient location and a courteous and friendly staff.
G.D. Provincetown

The experience was as smooth and positive as one could ever expect this process to be.  We are very satisfied and grateful.
B.N. Hyannis

The saleperson treated me like I was his only concern.  He didn't make me feel pressured and made me feel confident in my choice.  He did whatever he could to make purchasing my first Toyota a pleasant experience.
K.K. Brewster

Personable, low pressure from salesperson, honest and excellent information from salesperson and manager; friendly environment at dealership - waiting area sunny, open and set-up for customer needs - coffee, tea, bagels, and very comfortable seats.
B.T. Eastham

The friendliness of the salesman.  At no time did I feel pressured.  He allowed me to drive different models to ensure I felt right about the model I chose.  I did not feel rushed and felt the offer made regarding the price was very fair based on my research, so I didn't go shopping for a better deal.
C.P. Brewster

Unlike another dealership, Orleans Toyota set a positive and believable tone throughout negotiations.
J.T. Chatham


Scott and Irene are the best...very helpful as this was my first experience buying from a dealer. Everyone was very friendly!
D.P. Provincetown

The speed with which everything was done; Orleans Toyota had to go pretty far off cape to find the car with the color my wife wanted.  But in spite of the distance, we drove the car we wanted off the lot in truly record time.  First contact was on a Friday; sale occurred on Saturday; and we had the car early Monday evening.
R.M. Orleans

I liked the fact that my salesman focused on what would be the best thing for me.  I started looking at vehicles that were far too big, more expensive, and he reminded me that I am a recent graduate student, to think about what would really be most beneficial for me.  I love my Corolla, and since I was not in the market to purchasse a new car, the clear explanation of benefits to a lease make the best sense for my situation.
S.S. Brewster
 
Most friendly atmosphere from all personnel.  Smiling and welcoming.  No high pressure, but were factual with any questions I asked.
J.L. Wellfleet

Scott and Irene were an absolute pleasure! I felt like they were friends not sales people. I love the car, the gas mileage and my experience at your dealership! I have already recommended you and will continue.
D.B. S Wellfleet

I have bought many new cars over the years and this purchase was without a doubt the best experience I have ever had.
 B.D. Chatham

Scott in sales was a wonderful salesperson! Dave the Service Manager personally came to my home to program my garage door opener..a call above and beyond!! Thank you Orleans Toyota!
P.R. S. Chatham

Personnel friendly, courteous, experienced and helpful.  Entire facility aware and willing to be of help.
 N.M. Brewster

My Salesman Ken took me seriously as a woman and made buying my first vehicle on my own a pleasant experience! He helped me distinguish various features and decide wich ones were most important to me.
J.D. Brewster

I liked the fastness of the process.  I thought it would be much longer than it actually was.  I was able to drive my new car home within a few hours of purchase.
C.W. Orleans

The honesty and low pressure of the salesman was great.  I experienced no high pressure sales tactics.
 R.S. Dennis

Everbody stayed beyond their normal hours to help us! I definately would recommend your dealership. Both Scott and Irene were outstanding in providing good usefull information.
D.S. N. Eastham

The kindness of the staff and the trade-in offered my old car.  The financing was the best ever.
J.M. S Yarmouth

I enjoyed the laid back atmosphere of the Dealership. I was shopping in the Hyannis area looking at other vehicles and the "vibe" was not the same. I had been asking people that I would meet for the last two years if they liked their Prius and if they said they bought it at Orleans Toyota it always came up as a good buying experience. I have bought many cars over the years and dislike the usual run-around that can happen. I will happily recommend you guys to anybody!
R.G. Yarmouthport

After shopping at 3 other dealerships, Orleans Toyota had the best service! I also appreciated that the General Manager made a point of introducing himself during the process.
M.T. Brewster


Having bought multiple cars over the years, I can honestly say this is the best experience I've ever had! Derek was fantastic! Between Derek and Irene we felt like we were in good hands. We'll be back when our other car needs to be replaced.
C.P. Andover